Terms of Service

Vandalsyn — Software as a Service Platform for Tattoo Artists and Clients
Last updated: August 6, 2026

These Terms of Service (“Terms”) form a binding agreement between you and Vandalsyn, LLC, a Kentucky limited liability company (“Vandalsyn,” “we,” “us,” or “the Company”), governing your access to and use of the Vandalsyn website, mobile-responsive application, and related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. What Vandalsyn Is — and Is Not

1.1 The Service. Vandalsyn is a software platform that helps tattoo artists (“Artists”) and their clients (“Clients”) collaborate on tattoo designs, visualize placement on the body, communicate, schedule appointments, and process deposit and final payments in connection with tattoo services arranged between an Artist and a Client.

1.2 Vandalsyn is a technology provider, not a tattoo service provider. Vandalsyn does not perform, supervise, endorse, or guarantee any tattoo, piercing, or body modification service. Vandalsyn is not a party to the underlying agreement between an Artist and a Client regarding the tattoo itself, its price, its execution, or its outcome. All such matters are solely between the Artist and the Client.

1.3 No verification of licensure. Vandalsyn does not independently verify that any Artist holds a valid license, certification, or permit required by the state or locality in which they operate. It is the Client's responsibility to confirm an Artist's qualifications, and it is the Artist's sole responsibility to comply with all licensing, health, and safety laws applicable to their practice. Vandalsyn disclaims all responsibility for an Artist's compliance with such laws.

2. Eligibility

2.1 Age requirement. The Service is intended solely for individuals who are at least eighteen (18) years old. By using the Service, you represent and warrant that you are at least 18. Vandalsyn does not knowingly permit anyone under 18 to create an account, and any account discovered to belong to a person under 18 will be terminated.

2.2 Capacity. You represent that you have the legal capacity to enter into a binding contract and, if registering on behalf of a studio or business, that you have authority to bind that entity to these Terms.

2.3 Accurate information. You agree to provide accurate, current, and complete information when creating an account and to keep that information up to date.

3. Accounts

3.1 Account types. The Service supports Artist accounts and Client accounts. Artist accounts may be associated with a Studio for multi-artist plans. Functionality, pricing, and data visible to each account type differs as described in the Service.

3.2 Account security. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at vandalsyn@gmail.com if you suspect unauthorized use of your account.

3.3 One account per person. Accounts are personal to the individual or entity that created them and may not be shared, sold, or transferred without our written consent, except for Studio team management features that expressly permit multiple Artist users under a single Studio account.

4. Artist Subscriptions and Billing

4.1 Paid plans. Artist accounts require an active paid subscription (Solo Artist, Small Studio, or Large Studio, or any successor plan) to access the dashboard and core Artist features, as described on our pricing page. Subscription fees are billed in advance on a recurring monthly basis through our payment processor.

4.2 Automatic renewal. Subscriptions renew automatically each billing period unless cancelled before the renewal date. You authorize us (through our payment processor) to charge your payment method on file for each renewal.

4.3 Cancellation. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the then-current billing period; we do not provide prorated refunds for partial billing periods except where required by law.

4.4 Price changes. We may change subscription pricing with at least 30 days' notice to affected Artists. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.

4.5 Failed payments. If a subscription payment fails, we may suspend access to Artist features, including the dashboard, until payment is resolved.

5. Deposits, Final Payments, and Stripe Connect

5.1 Two separate payment systems. Vandalsyn uses two distinct payment integrations. Artist subscription fees (Section 4) are billed by Vandalsyn to the Artist through standard subscription billing. Client deposits and final invoice payments are processed through Stripe Connect Express and are paid directly by the Client to the Artist's own connected Stripe account — these funds do not pass through, and are not held by, Vandalsyn.

5.2 Vandalsyn is a payment facilitator, not a party to the transaction. With respect to deposits and final payments between a Client and an Artist, Vandalsyn provides the technology that enables the transaction but is not a party to it. Disputes regarding deposit amounts, refundability, cancellation policies, or the quality or completion of tattoo work are solely between the Artist and the Client.

5.3 Artist Booking Policy governs deposits. Each Artist sets their own booking policy (minimum deposit, refundability, rescheduling notice, cancellation window, no-show policy, and related terms) through the Artist Booking Policy feature. A Client must review and affirmatively agree to the Artist's then-current policy before a deposit charge can be processed. That agreement is time-stamped and tied to the specific policy version shown to the Client and serves as the record of what was agreed to.

5.4 Final invoices. After a tattoo session, an Artist may issue a final invoice for the remaining balance, which may include add-on charges and an optional tip from the Client. This is a separate, third payment moment from the deposit and the subscription fee, processed through the same Stripe Connect rail as the deposit.

5.5 No guarantee of refund. Vandalsyn does not guarantee that any deposit or payment will be refunded. Refund eligibility is governed entirely by the individual Artist's booking policy in effect at the time of payment.

5.6 Payment processing errors. If you believe a charge was made in error, contact the Artist directly regarding deposit and final payment disputes, or Vandalsyn support at vandalsyn@gmail.com regarding subscription billing issues.

6. User Content and Intellectual Property

6.1 Ownership. As between you and Vandalsyn, you retain all ownership rights in the designs, images, photographs, messages, and other content you upload or create through the Service (“User Content”). Vandalsyn does not claim ownership of your User Content.

6.2 License to Vandalsyn. By uploading or creating User Content, you grant Vandalsyn a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and transmit that User Content solely as necessary to operate, maintain, and provide the Service to you and the other participants on your project (e.g., the Artist or Client you are working with). This license ends when the applicable content is deleted from the Service, except to the extent retained copies exist in routine backups, which will be purged in the ordinary course.

6.3 Design ownership between Artist and Client. Vandalsyn does not adjudicate ownership disputes over a tattoo design between an Artist and a Client. Questions of who owns the underlying artistic work, and on what terms, are governed by the agreement between the Artist and Client, applicable copyright law, and industry custom — not by Vandalsyn.

6.4 Limited client design tools. Client accounts are intentionally limited to annotation, highlighting, positional notes, and placement adjustment tools within the Service. Clients do not have the ability to fully redraw, heavily modify, or claim authorship over an Artist's underlying design work through the Service.

6.5 Feedback. If you send us suggestions, ideas, or feedback about the Service, you grant us an unrestricted, royalty-free right to use that feedback without any obligation to compensate or credit you.

7. Photos of Your Body

7.1 Voluntary and optional. The placement visualization feature allows a Client to optionally upload a photograph of the body area where a tattoo is being considered, so the Artist can see a more accurate placement preview than a generic body outline. Uploading a reference photo is entirely optional.

7.2 Consent and use. By uploading a reference photo, you consent to its use solely within your specific project, visible only to the Artist and Client associated with that project, for the purpose of placement visualization. See our Privacy Policy for how this data is stored and protected.

7.3 Your choice to remove. You may delete an uploaded reference photo from your project at any time through the Service.

8. Acceptable Use

You agree not to:

• Upload content depicting anyone other than yourself without that person's consent, or content of any person under 18;
• Use the Service for any unlawful purpose, or to facilitate a tattoo on a minor or without legally required consent;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Upload content that infringes another party's intellectual property, is defamatory, harassing, obscene, or otherwise unlawful;
• Attempt to access another user's account, project, or data without authorization;
• Scrape, harvest, reverse-engineer, or use automated means to extract data or content from the Service, including design images or client photos;
• Circumvent or interfere with the Service's security features, rate limits, or access controls;
• Use the Service to send spam or unsolicited commercial communications.

9. Studio and Team Accounts

9.1 Studio owner responsibility. The Artist who establishes a Studio account is responsible for the conduct of Artists they add to that Studio and for ensuring those Artists agree to these Terms.

9.2 Tier limits and downgrades. Studio and Small/Large Studio plans permit a limited number of Artist seats as described on our pricing page. If a Studio downgrades to a lower tier with fewer seats than Artists currently on the account, excess Artist accounts will be frozen rather than deleted — a frozen Artist cannot log in or accept new bookings, but their historical projects, messages, and booking records remain intact. Accounts may be reactivated if the Studio later upgrades.

9.3 Voluntary departure from a Studio. An Artist's client relationships, design work, messages, and booking history are associated with that Artist's own account, not with the Studio. If an Artist leaves a Studio – whether to join a different Studio or to continue independently on a Solo plan – the Artist's existing projects, client communications, design content, and reference photos move with the Artist and remain accessible to that Artist going forward. Following an Artist's departure, the former Studio retains access only to the business records reasonably necessary for the Studio's own accounting and operations (such as aggregate booking history and revenue totals attributable to that Artist while affiliated with the Studio), and does not retain ongoing access to the departed Artist's private client communications, design drafts, or client reference photos.

10. Third-Party Services

The Service relies on third-party providers to function, including but not limited to payment processing (Stripe), file storage (Cloudflare), real-time collaboration (Liveblocks), email delivery, and error monitoring. Your use of the Service is also subject to the applicable terms of those providers where you interact with them directly (for example, Stripe's terms govern your payment relationship as a payment processor). Vandalsyn is not responsible for the acts, omissions, or downtime of third-party providers.

11. Copyright Complaints (DMCA)

11.1 Notice and takedown. If you believe content on the Service infringes your copyright, send a written notice to our designated agent at Thaddeus Kephart / Vandalsyn@gmail.com containing: (a) your signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and its location on the Service; (d) your contact information; (e) a statement of good-faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the notice is accurate and you are authorized to act on the copyright owner's behalf.

11.2 Counter-notice. A user whose content is removed may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g). We will process counter-notices in accordance with the DMCA.

11.3 Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users determined to be repeat infringers.

12. Termination

12.1 By you. You may stop using the Service and delete your account at any time through account settings or by contacting Vandalsyn@gmail.com.

12.2 By us. We may suspend or terminate your account if you violate these Terms, engage in conduct we reasonably believe is harmful to the Service or other users, or if required by law.

12.3 Effect of termination. Upon termination, your right to access the Service ends. Certain provisions of these Terms — including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution — survive termination.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT, AND EXPRESSLY DISCLAIM, ANY RESPONSIBILITY FOR THE QUALITY, SAFETY, LEGALITY, OR OUTCOME OF ANY TATTOO OR OTHER SERVICE PERFORMED BY AN ARTIST, WHETHER OR NOT ARRANGED THROUGH THE SERVICE.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VANDALSYN AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL VANDALSYN'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE AMOUNT YOU PAID TO VANDALSYN IN SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION DOES NOT APPLY TO PAYMENTS PROCESSED THROUGH STRIPE CONNECT BETWEEN AN ARTIST AND A CLIENT, WHICH ARE NOT VANDALSYN'S FUNDS OR TRANSACTIONS.

15. Indemnification

You agree to indemnify, defend, and hold harmless Vandalsyn and its officers, members, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or the rights of a third party; or, for Artists, (e) the tattoo services you perform or offer, regardless of whether arranged through the Service.

16. Dispute Resolution and Arbitration

16.1 Agreement to arbitrate. Except for disputes eligible for small claims court or claims for injunctive relief regarding intellectual property or unauthorized access, you and Vandalsyn agree that any dispute arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration rather than in court, except as set forth below.

16.2 Class action waiver. You and Vandalsyn agree that any arbitration or proceeding will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.

16.3 Opt-out. You may opt out of this arbitration agreement by sending written notice to Vandalsyn@gmail.com within 30 days of first accepting these Terms.

16.4 Governing law. These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles. For any dispute not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Kentucky.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Miscellaneous

18.1 Entire agreement. These Terms, together with our Privacy Policy and any beta or supplemental agreements you have signed, constitute the entire agreement between you and Vandalsyn regarding the Service.

18.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

18.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

18.4 Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18.5 Force majeure. Vandalsyn is not liable for delays or failures caused by events beyond our reasonable control.

19. Contact

Questions about these Terms can be directed to Vandalsyn@gmail.com.

BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.